Case Study

The Dallas Morning News

The Dallas Morning News (DMN) is a print and digital publication serving the Dallas–Fort Worth area of Texas. Founded in 1885, today, it has one of the largest circulations in Texas of 65,000+ with a social media audience of 1.5M and an online audience of 1.8M.

The Mission

The mission of the Dallas Morning News’ engagement was twofold: 1) to modernize and transform an organization with Pushly’s digital tools and 2) to increase profitability via subscriptions and ad revenue, utilizing Pushly as a new marketing channel.

Implementation

Once Pushly was integrated with the digital publication, it gave Dallas Morning News’ readers a choice to opt-in to receive web push notifications on topics of interest to them. Pushly’s notifications were displayed in users’ web browsers, enabling them to click on those notifications and arrive directly on the publisher’s site.

As Pushly collected reader behavior data, it further segmented them, fine-tuned notifications, and brought the readers back to the site with new content. Further, Pushly’s AI technology was able to choose topics to show to the users that are similar to the ones that brought them to the website, showcasing more of the publisher’s content and keeping the readers on the website longer.

We really started it just as a test. When we saw the results, we were shocked — in a good way. We added many more users than we expected, and then started strategizing about how to use the tool for more than just daily breaking-news alerts — and how to spread this tool beyond the newsroom’s Audience team.
Mark Francescutti
Director of Digital Marketing Operations and Engagement

Results

5%
Incremental Increase in Page Views
11%
Share of Returning Traffic Accounted for by Pushly
5%
Increase in Paid Subscriptions
5.3%
Average CTR
2x
Growth in Return Visitors YoY
12
Months to Accomplish ROI Goal

The Bottom Line

With the implementation of Pushly, The Dallas Morning News was able to deliver the right content to the right audience at the right time and in the right way.

Dallas Morning News has been able to increase the quality of its readership, fostering deeper connections and a loyal audience, which means higher subscription revenue. Having a loyal audience allows publishers to generate reliable ad revenue.

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